- Phoenix, Ariz.
Recent Posts by Rick
Make a list of every company you know that would say “we don’t care about customer service, it’s just not a focus of Read More
Execution: Without a business plan, it’s a hobby — without a science-based revenue strategy, it’s a wish, and without aligned execution, it Read More
$3,400 per hour for services seems a bit high, doesn’t it? But most CEOs are paying at least that much every day and don’t seem Read More
2012 Scenario 1: Small business will focus on the fear of going under.
2012 Scenario 2: Small business will focus on growing.
So which is Read More
It’s 1949, and Willy Loman is ahead of his time, showing the rest of us that things are changing and we’d better take notice. Read More
You need to say NO more – so you can create more profits.
A strong brand promise (or what your company stands for) makes Read More
One of TV’s hottest shows is Mad Men, Read More