Executive Street News

[Podcast] Building Foundations of Trust: How “Cultures of Communication” Drive Results

Vistage speaker and leadership expert Dr. Gustavo Grodnitzky shares:

The relationship between culture and communication…

  • Culture influences behavior, and should trump strategy and personality in hiring.
  • Communication – and in some cases, over-communication – is key to a great culture.
  • CEOs should encourage their employees to give them feedback – whether good, bad, or neutral – and to take nothing personally.

Steps involved in changing corporate culture…

  • Treat praise as a reward.  By praising every behavior in the direction of the goal, you reinforce good behavior… this is especially true of Gen Y.
  • Focus on creating a foundation of trust.  This leads to teambuilding, direct communication, and employees owning what they say they are going to do.

Having a vision for your company…

  • CEOs should relentlessly pursue feedback from within.  This creates a model of openness and reinforces positive relationships with employees.
  • Be willing to take risks and commit to a new direction, but understand that failure is a step in the process.

 

For additional content on workplace communication and management, register now for our next Fridays with Vistage Webinar on December 2 at 10 a.m. PT: “Turn Your Company Into a Magnet for Great Employees” featuring sought-after business mentor Cameron Herold.